We are committed to protecting your privacy. You may be asked to submit personal information about yourself in order to receive information or use services on our Website. If you provide information to us, we will treat that information in accordance with this privacy policy. By submitting personal information to us, you are agreeing to the use of this information by us as described in this Policy.


We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been fulfilled or, if you no longer wish to continue being registered for our services.

We will ensure that all personal information supplied is held securely, and otherwise in accordance with Data Protection legislation.


We request very little identifying information from you and only for a narrow set of purposes. Typically, identifying information is collected:

  • To allow us to consider your comments, queries and suggestions and respond if necessary;
  • To allow us to provide you with product orders
  • To allow us to respond to your enquiries for further information; and
  • To distribute requested materials;

The type of personal information collected on the Website could include your name, company name, address (including postcode), email address, telephone number (including mobile), and customer account number.


We use return email addresses to answer any queries that we receive, and we may use return email addresses to send other information that you may request or be of benefit / relevance to you. Such addresses are not used for any other purpose.

We may use information that you provide to better design the Website and to improve our marketing strategy and our products. We collect IP Addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.

Web servers, the computers that “serve up” Web pages, automatically identify your computer by its IP address. When you request a page from this Website, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

By using the Website, you consent to the collection and use of this information by us in the manner described above.


Because we want your experience of the Website to be as informative and useful as possible, we may provide a number of links to Third Party Websites. Always be aware of where you end up. Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information.

We assume no responsibility for the information gathering practices of websites that you are able to access through ours, and we encourage you to review each website’s privacy policy before disclosing any personally identifiable information.


We take reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.


You have the right to access any personal information that you have submitted to us through the Website. We give you the following option for managing or removing your information from our database:

  • If you require us to supply you with details of the personal information that we hold about you, then a small charge will be made.
  • To update your contact preferences please contact us.


We reserve the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this area frequently so as to stay informed. If there is any material change in the type of personal information we collect, we will obtain your permission before we attempt to collect the additional information. We will not make any changes that allow us to give personal information to any other person without obtaining permission from you first.


By using the Website, you are accepting our Privacy Policy. If you do not agree with any term in this Policy, please do not use the Website or submit any personal information.